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How to create a new task

Written by Max Kemplen

🎯 Goal

Create follow-up tasks against any record in Kato, a contact, a disposal, a requirement, a viewing, so your to-do list stays tied to the work it relates to, not floating in a separate tool.

❓ Why

Tasks kept in a separate app are tasks that get forgotten. Centralising to-dos in Kato, with tasks attached to the relevant disposal, requirement, or contact, keeps context, prompts you at the right time, and surfaces relationship-level activity when someone else on your team opens the record.

🔍 Overview

Tasks can be created from three places: the Home page, Tasks section, any record (disposal/requirement/contact/viewing), or from shortlist emails as follow-up reminders. Every task has four components: title & type, start/end/repeaters, assignee & notes, and relationships to other records.


📊 Step-by-step

Create a task from the homepage

Click Create NewTask. Good for a generic to-do not linked to a specific record.

Create a task from a record

Open a disposal, requirement, or contact. Use the Actions menu or the task area on the record. The task automatically links to the record — useful because opening the record later shows the task on it.

Create a task from a shortlist email

When sending shortlist emails to prospects or clients from a requirement, tick the follow-up task option to automatically create a reminder task after sending.

Fill in the four task components

  1. Title and type — memorable title, pick task type from the dropdown (Call, Email, Follow-up, Meeting, etc.).

  2. Start, End and repeaters — define when the task is due. Repeaters auto-recreate the task daily/weekly/monthly.

  3. Assignee and notes — who completes it, plus any detail they need.

  4. Relationships — link to related records (contact, property, disposal). Pre-filled when creating from a record.

Save

Task saves. You'll get an email notification on the morning the task is due.


✅ You've done it when...

The task appears in the Tasks section of Kato, on the linked record, and the assigned user will be notified by email on the task's due date.

💡 Common mistakes & pro tips

  • Attach tasks to records, not the void. A task "follow up with tech occupier" floating alone is hard to find; the same task attached to the requirement surfaces exactly when you need it.

  • Use recurring reminders for disposal hygiene. "Check property details still current" every 60 days keeps your listings live without manual tracking.

  • Complete tasks, don't just ignore them. Mark as Complete — or delete/reschedule if no longer relevant. Unactioned tasks distort reporting.

  • Task types matter for filtering. Use the type dropdown consistently — it's what makes task-list filtering useful.


💬 Need Help?

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