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How to create a disposal

Written by Max Kemplen

🎯 Goal

Create a new disposal in Kato, locate the property, define availability, upload media, and add marketing copy, ready to match, publish, and report on.

We have a dedicated video guide for creating a disposal here!

❓ Why

Your disposal record is the foundation of every workflow that follows: matching against requirements, publishing to the Agents Society and portals, building PDFs and microsites, tracking interest, and logging the eventual deal. The more complete and accurate you are at creation, the less back-filling you'll do later, and the sharper Kato's match suggestions will be.

🔍 Overview

Creating a disposal is a five-step flow:

  1. Select the location

  2. Define availability

  3. Upload media

  4. Add marketing text

  5. Save and prepare to publish

Step 1: Select the location

From the Kato homepage, click + Create in the top right and choose Disposal. Use the address lookup to find your property, then position the map marker to refine the location. If the address isn't right, click Enter manually to adjust it yourself.

Step 2: Define availability

Fill out as much information as possible — confirm tenure (To Let / For Sale), add floor/unit sizes, quoting rent, service charge, business rates, tenure details, fit-out details or condition preferences, EPC and any building certificates. The more fields you complete, the more accurately Kato will match your disposal to requirements.

Outgoings for specific units within a disposal (if they differ) can be defined independently from one another in the availability section.

Step 3: Upload media

Within the media section of your disposal, you can add Images, PDFs, floor plans, certificates, URL links to video hosting sites, and many more. Attach quality media in the largest size possible. Upload as many high-resolution images as you have, and make sure your latest brochure is attached. The media you upload here has the ability to flow straight through to your society listings, website feed, portals, and generated PDFs if you choose.

Kato can support the addition of an auto-watermarking feature, which would automatically apply your logo to photos uploaded to the platform. If you're interested in exploring this option, please let us know and we'll be in touch to discuss it further.

Step 4: Add marketing text

Add a summary and any marketing copy that describes the opportunity — use Kato's pre-defined fields (key features, specification, transport, amenities and facilities) or add your own.

Step 5: Save and prepare to publish

Once availability, media and marketing text are in, save the disposal. It's now ready to match against requirements, publish to the Agents Society, push to your website, and feed portals.

❓FAQs

Q. What should I do if a property is not showing up on the website and how can I check if the updates have gone up correctly?

A. If a property is not showing up on the website, check if the property is on the XML feed and if it needs a hard refresh on the website provider's side. To verify if the updates have gone up correctly, check the updated information on the website and ensure it matches the intended changes. This will need to be done by your web team.

Q. What could be causing the issue with the 'view online' links, and how can it be resolved?

A. The issue with the 'view online' links could be due to a few reasons: 1. There might be a delay in the feed update. Some web providers refresh their feed less frequently, even though it's live in our system. 2. The property information might not have updated correctly on the website. To resolve this, you can try: 1. Checking if the properties are in the XML feed. 2. Asking your website provider to do a hard refresh. 3. For microsites, try unpublishing and republishing the properties. 4. Verify the URL structure matches the required format: www.example.com/properties/source/{id}. Updating the URL structure if needed may help resolve the issue.

📊 Quick Start (2 minutes)

  1. Click + Create → Disposal.

  2. Enter the address and confirm tenure (To Let / For Sale).

  3. Add at least one floor/unit with size and quoting rent.

  4. Upload a lead image and a brochure if you have one.

  5. Assign the agent(s) so match notifications route correctly.

  6. Save; the disposal is ready to match and publish.

💡 Common mistakes & pro tips

  • Don't skip floor/unit details. Headline size alone doesn't drive accurate matches, add every available floor/unit separately so size, tenure and preference fields can filter properly.

  • Set match preferences honestly. Fitted vs unfitted, single-floor requirement, and condition fields feed directly into Kato's matching algorithm. Blank fields exclude matches rather than including them.

  • Mark as 'Market Intel' vs 'Instructed'. Use Market Intel for properties you're tracking but aren't retained on. Keeps your instructed portfolio clean for reporting.

  • Confidential disposals. If you can't share the property publicly, tick the confidentiality setting, it controls what's visible on the society, portals, and landlord reports.

  • Adding a scheme disposal? Scheme-level disposals hold multiple buildings under one parent listing. Use the "Add within scheme" option if your property is part of a larger development.

  • Investment disposals. For investment sales (tenanted buildings), additional fields capture cap value, NIY, WAULT, and tenancy status, fill them in at creation so the disposal is filtered correctly in investment searches.

  • Multiple Tenants/tenancies in an investment disposal? Kato allows you to add one tenant to a disposal. If you would like to market the investment disposal displaying multiple tenancies, then an easy workaround is to upload the tenancy schedule as an image within the Media section of your disposal.

💬 Need Help?

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