Should you want to contact one of our Support Team members for assistance, please contact us by emailing help@kato.app. If you already have an active conversation with our support bot, and would like to escalate the issue, just request to speak to a human.

This is received by all our support team members who will pick up your query as soon as possible.

Alternatively, you can call us on 020 3772 8898 where a member of the support team will be able to help.
​